Founded in Barcelona in 2019, Klueles aims to source the most exclusive new and preloved designer handbags and accessories for a luxury savvy clientele. Our aim is to provide our customers these inaccessible and highly demanded dream bags and 80% we do so by sourcing them directly ourselves or through our collaborators. We believe that every customer deserves to have their dream bag and for this reason we provide a personalised service to each and every one of you. In essence we are more than a e-commerce, we are an luxury online concierge service.
We commit to 100% authentic-only items which we thoroughly check before sending them to the customer. We work with brand experts that have years long experience in identifying and checking designer hand bags.
We have a great online collection of both brand new and preloved almost new, designer handbags, with new merchandise being offered several times a week. We also carry a limited collection of hard to find vintage pieces. In addition, we carry a collection of new/never worn Chanel, Louis Vuitton, and Hermès, Prada, Gucci, Bottega Veneta and other designer handbags.
If we do not have a particular piece you are seeking in stock, our team will do everything to locate it. Please contact our Customer Service Team at email@example.com to send us your wishlist.
We typically ship within 24-hours of receipt of payment during business days and we are available to respond to inquiries.
Consignment items and special orders take longer to ship as we do not have the items in house. Expected delivery time can be from 1 week up until 4 weeks.
Klueles was built on the belief that women around the world should have access to handbags that are often unavailable to all but the very well connected closed circle of socialites.
In curating our collection, part of our mission has been to offer products that are “investment grade,” pieces that are likely to maintain close to their value over time and timeless pieces that can be passed down to the next generation or sold at attractive prices in the active and thriving resale market.
Our customers trust and rely on our input and insight; they regard Klueles.com as the place to purchase luxury handbags or accessories often not available at the store. From the uninitiated to the collector, we can speak at the appropriate knowledge level and provide the advice they need. Acting as advisors rather than sales people, we build close and loyal relationships translating to a high level of client satisfaction and retention and a strong referral base.
As an online business, we know how important it is that our product catalog has accurate and detailed photographs and descriptions.
We are always expanding our curated collection of ultra-luxury handbags and accessories, and we could not do that without our trusted sellers and consignors. We typically consign items, but on occasion we also dedicate part of our budget to buy exclusive and hard to find pieces. Handbags and accessories that we do not purchase immediately are typically accepted for consignment. Our sell-through on consigned items, in terms of prices realized and time to sale, is also among the industry’s best.
As specialists concentrating in a few brands, we have dedicated ourselves to understanding the markings and quality standards of the products these brands produce. As established dealers, virtually all of our merchandise comes from our network of trusted sources. Furthermore, since almost all of our items are from recent collections and have never been carried, we can typically trace them back to the boutique or store from which they were originally purchased.
Should we ever have the slightest question about the authenticity of an item, we use established third-party authenticators which, although not affiliated with the brands, have proven to be respected experts for their authentication knowledge.
Although not affiliated with or a licensed boutique of the brands it sells, Klueles guarantees that all of its products are authentic and in the condition pictured and described. In the extremely unlikely event that something is found to be not authentic, we will refund 100% of the original price.